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FAQ
Resource Center
• How long has the company (and the company’s
representative) been in the product fundraising business?
Company size and program mechanics are less important than
financial stability, experience and reputation.
• What value-added services does the company offer, and how
much do these services cost (such as assistance to
volunteers, communicating with parents, and custom packing)?
• How will the company tailor its program to fit your
organization’s needs?
• How is safety addressed in the program? Does the company
discourage door-to-door sales? Will children be
encouraged to focus their efforts on family, close neighbors
and friends? Will adult supervision be stressed? How
will these points be communicated to children? Parents?
• Are teachers encouraged to take advantage of the
educational elements (such as oral presentation and math) of
the fundraising program? If so, how?
• Does the company comply with state sales and use tax laws
and understand how these laws impact your program?
• What is the company’s order turnaround time? How are
products shipped and delivered, and how will this impact
the fundraising organizer?
• How responsive will the company/representative be should
problems arise?
• What is the company’s policy if your group receives
damaged products? Are returns accepted?
• How does the company handle back orders or substitutions?
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